Q. How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
  • Free and paid apps from the Shopify App Store to expand on the existing functionality of Your store
  • Shopify's own payment gateway to accept credit card payments
  • Growth opportunities with Shopify's various sales channels as well an enterprise plan for merchants who are selling in high volume and might be feeling the effects of accumulating transaction fees
  • A Shopify blog that has guides and articles about running Your store and connecting with Your customers
  • Experts all around the world that can help You set up, design, and market Your store
  • Q. Do you ship worldwide?

    Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

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    Q. What about customs?

    We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

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    Q. How long does shipping take?

    Shipping time varies by location. These are our estimates: Location*Estimated Shipping Time United States 20-35 Business days Canada, Europe 20-35 Business days Australia, New Zealand 10-30 Business days Mexico, Central America, South America 20-35 Business days *This doesn’t include our 5-7 day processing time.

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    Q. Do you provide tracking information?

    Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

    Q. My tracking says “no information available at the moment”.

    For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

    Q. Will my items be sent in one package?

    For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. If you have any other questions, please contact us and we will do our best to help you.

    Q. Tips for Increasing Your Referral Income

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    Q. How can I get support for an item which isn't working correctly?

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